Ch 5: Opener
about this tutorial…
This is one in a series of tutorials on intercultural communication. You may create a print version by clicking on the “print all” link at the top of the page. Anticipated completion time for this tutorial: approximately 65 minutes. Note that you can stop and come back and your score on completed items will be retained.
Unit Opener: Film clip – Non-verbal and verbal communication in context
This video excerpt from Office Space (1999) demonstrates some aspects of non-verbal communication we’ll be dealing with in this unit.
After watching the video, think about the following:
- What messages are sent by the restaurant manager’s body language?
- How about the body language of Joanna, the waitress (Jennifer Aniston)?
- What’s the relationship between the body language and what’s said?
- What’s the role of dress at Chotchke’s restaurant?
- Is the body language used here universal across cultures?
